Our client is a leading asset management firm in Singapore, looking for an IT Manager to join our growing team in Singapore. The ideal candidate will focus on providing high-quality IT support and analysis for the company's core technology infrastructure. This role will be based full-time in our Singapore office.
Job Duties:
- Provide onsite and remote technical support to team members locally and globally, covering cloud support, on-premise infrastructure, network device support, and custom application support.
- Create and maintain documentation and knowledge-base articles for common support requests and solutions.
- Manage technology vendors as the primary point of contact.
- Oversee IT hardware and software inventory management, including procurement reviews and compliance with regulatory IT requirements.
Responsibilities:
- Ensure high-quality IT support for both local and global teams across various platforms, including cloud and on-premise systems.
- Maintain and update internal documentation and knowledge resources to streamline support processes.
- Manage vendor relationships and ensure optimal service delivery for technology solutions.
- Oversee IT procurement processes, including reviewing hardware and software quotes and invoices.
- Ensure compliance with relevant regulatory IT standards, such as MAS, and provide feedback to key stakeholders.
