We are an innovative digital insurer specializing in multi-family property insurance, a $34 billion market in the US. Our key value proposition is to deliver a unique and lasting experience for both customers and partners. By leveraging our proprietary AI technology, we achieve this while driving 4x year-over-year revenue growth and exceptional profit margins.
Unlike the traditional insurance industry, which relies heavily on costly manual labor, we have automated 60% of our underwriting processes. This automation results in a significantly enhanced customer experience, greater consistency, and scalability, while maintaining very low and stable loss ratios. We are on track to exceed $100 million in annual sales by Q1 2024, continuing our strong and sustainable growth.
Responsibilities:
- Market Research and Analysis: Conduct in-depth market research to identify industry trends, customer needs, and the competitive landscape. Use these insights to guide product strategy and development.
- Customer Engagement: Engage directly with customers through various channels to gather feedback and understand their challenges and desires. Transform these insights into actionable product features and improvements.
- Cross-Functional Collaboration: Work closely with marketing, sales, underwriting, and development teams to ensure product development aligns with market needs and marketing strategies.
- Product Vision and Strategy: Develop and maintain a product roadmap that aligns with market trends and company goals. Ensure the product vision is effectively communicated across all levels of the organization.
- Competitor Analysis: Monitor competitor products and market activities. Analyze their strategies to inform our product positioning and differentiation.
- Data-Driven Decision Making: Utilize data analytics to make informed decisions about product direction and priorities.
- Go-to-Market Strategy: Collaborate with the marketing team to develop and implement effective go-to-market strategies for product launches and updates.
- Feedback Loop Management: Establish and maintain a system for collecting, analyzing, and acting on customer and market feedback.
Basic Requirements:
- Over 5 years of product management experience.
- Experience in market research.
- Experience with customer engagement and feedback collection.
- Excellent communication skills, with the ability to engage with anyone in the company and understand mutual needs.
- Strong analytical skills for identifying opportunities, prioritization, and measurement.
- Creative and strategic thinking abilities.
Benefits:
- Health Benefits
- Employee stock options
- 401K
- Flexible paid time off
- Paid national holidays
